Telco says accounts are secure as customers report hundreds of mystery codes arriving in rapid bursts.
One customer said they received between 50 and 70 PIN texts "in the space [of] a few minutes," while a second reported more than 100.
One BT customer who contacted The Register separately said they had received around 300 password reset emails over the previous 24 hours, typically arriving in bursts of around 50 within a minute before stopping for several hours.
The Register has asked BT how many customers are affected, whether the messages are being generated by external password-reset attempts, and whether it has found any evidence of malicious activity.
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One BT customer who contacted The Register separately said they had received around 300 password reset emails over the previous 24 hours.
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The article, shortened and in plain language
Telco says accounts are secure as customers report hundreds of mystery codes arriving in rapid bursts.
UPDATED BT Email customers say they have been bombarded with hundreds unsolicited password reset messages.
The reports began appearing on BT's community forums over the weekend, with customers describing sudden bursts of PIN messages arriving within minutes despite them making no attempt to reset their passwords.
One customer said they received between 50 and 70 PIN texts "in the space [of] a few minutes," while a second reported more than 100. A third said the number had passed 500, and another claimed to have received more than 1,000.
One BT customer who contacted The Register separately said they had received around 300 password reset emails over the previous 24 hours, typically arriving in bursts of around 50 within a minute before stopping for several hours.
The user said they lost access to both their email and BT ID overnight, but managed to request a PIN before whoever was accessing the account could change the telephone number attached to it.
The Register has asked BT how many customers are affected, whether the messages are being generated by external password-reset attempts, and whether it has found any evidence of malicious activity.
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