Subscribe Sign in

Common problems with Google Wallet and how to fix them

Engadget
1 min read Rewritten in plain language

Google

Show what we removed Rules applied: A1 A2×2 A3×4 A4 D2×21 D3×13 E3×91 F2×16 all 30 rules
  • What to do when payments and digital IDs don't seem to work.
  • Switching actual cards for virtual ones that let you pay for your shopping with your phone means you can ditch your physical wallet.
  • You can check that your phone is ready to pay by opening Google Wallet, tapping your profile picture, and selecting Payment Setup.
  • One of Google Wallet's advantages over Apple Wallet is that you shouldn't need to open the app at all to get this to work, as it'll use your default card.
  • A problem with digital cards in Google Wallet is an incomplete setup.

5 sentences from our version of the report, chosen to cover it. Nothing here is written; every line is in the article below. How

You can check that your phone is ready to pay by opening Google Wallet, tapping your profile picture, and selecting Payment Setup.

The report’s most important sentence, shortened and in plain words. How

Headline check

The one thing this headline claims is in the report.

Figures, names and quoted words in the headline, looked for in the report itself — not in the summary above. One claim in this headline could be checked, so this is a narrow pass and not a thorough one. How this is checked

What to do when payments and digital IDs don't seem to work.

Google Wallet is one of those apps that you quickly get used to having. Switching actual cards for virtual ones that let you pay for your shopping with your phone means you can ditch your physical wallet.

Obvious ones, like a card that won't add, are frustrating enough, but there are other common issues you'll need to watch out for.

You can check that your phone is ready to pay by opening Google Wallet, tapping your profile picture, and selecting Payment Setup. Google's built-in guide for this will help you get started.

On a recent Samsung Galaxy smartphone, it'll be listed under Connections > NFC and contactless payments, and you'll need to make sure this slider is tapped on.

One of Google Wallet's advantages over Apple Wallet is that you shouldn't need to open the app at all to get this to work, as it'll use your default card. You can use an alternative card by swiping through to that card in the Wallet app.

A problem with digital cards in Google Wallet is an incomplete setup. Just having a physical bank card isn't a guarantee that it'll translate into support for Google Wallet, though. Not all banks support Google Wallet, and you're also going to need a card or bank account that's eligible, too.

Most problems with Google Wallet only need a quick settings change, but you might need to check with your bank that your card is ready to work with it.

Shortened to 1 minute of reading, this version reads 13.6 on the Niral Score.

You are reading our version, not theirs. This is Engadget's report shortened to its most important sentences, in plainer words, with verdicts and loaded words taken out. Plain description stays, and so do adjectives that carry a fact, such as "former" or "federal". The reporting, the facts and the quotations are theirs — quotations are never edited — and the indicators beside it measure this version. Hover or tap Adjectives to see every one left in the text.

How this outlet filed it, and how we rewrote it

No other newsroom we read has filed on this event, so there is nothing to compare it with yet.

Outlet Niral ScoreAdjectivesSentimentHappiness
Engadgetas they published this story 18 22 0.1 50.3
Mundane Readneutralized from Engadget 16.6 21 0.0 50.3

Sign in to react.

Comments

Nothing here yet.

Sign in to comment.

Questions

Readers can ask a question about this story here. Questions and answers are for subscribers. Sign in to read them.

Comments are read before they appear where anything in them needs a person to look. Nothing posted here is ever deleted; a comment taken down keeps its text and the reason, so the decision can be looked at again. How this works