India has extended its anti-spam government to need caller-ID and call-management apps to share users’ spam reports with telecom operators.
India is Truecaller’s largest market, accounting for well over 350 million of its more than 500 million monthly active users globally.
In its report in February, Truecaller said its users in the country encountered around 42 billion spam calls in 2025, including calls that were blocked, labeled, or ignored.
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India has extended its anti-spam government to need caller-ID and call-management apps to share users’ spam reports with telecom operators.
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The article, shortened and in plain language
India has extended its anti-spam government to need caller-ID and call-management apps to share users’ spam reports with telecom operators.
On Friday, the Telecom Regulatory Authority of India, the country’s telecom regulator, amended rules governing commercial communications, making it mandatory for call-ID and call-management apps that let users flag calls as spam or junk to send those reports to a blockchain-based platform maintained by telecom operators.
However, Truecaller told TechCrunch that it sees this requirement as a “one-way exchange” that is “anti-competitive,” arguing that it transfers commercially valuable data from call-management apps like itself to telecom operators.
India is Truecaller’s largest market, accounting for well over 350 million of its more than 500 million monthly active users globally. The Stockholm-based company uses community reports alongside automated detection and other signals to identify and block spam calls.
The rules come as India grapples with spam and fraudulent calls at large scale. In its report in February, Truecaller said its users in the country encountered around 42 billion spam calls in 2025, including calls that were blocked, labeled, or ignored.
Friday’s amendments retain that restriction and have barred call-management apps from blanket blocking, filtering, or spam-tagging calls from designated number series used for promotional, service, and transactional communications.
Sumeysh Srivastava, a partner at New Delhi-based consulting firm The Quantum Hub said the latest change bridges two distinct layers: telecom operators provide the underlying network and run the blockchain-based anti-spam system, while caller-ID apps operate on top of the network to identify and filter calls.
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