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One problem with your iPhone's Always-On Display can be fixed

Engadget
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Apple

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  • If your Always-On Display doesn't always stay on, these are the likely causes.
  • First, note that not all iPhones are capable of the Always-On Display feature; the following models are:
  • Some situations that cause Always-On Display to turn off are bound to happen throughout the day, but they're instances where you don't want to use the screen anyway.
  • By design, Always-On Display will not work while your iPhone is in Sleep Focus mode.
  • Under System Filters, select Always On Display and make sure it's turned on.

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If your Always-On Display doesn't always stay on, these are the likely causes.

The iPhone's Always-On Display is a slick feature that lets you see information at a glance without unlocking your phone. It keeps your customized Lock Screen dimmed but still visible, so you can quickly check the time, your notifications or other widgets. It's not a feature loved by every iPhone user, depending on the level of privacy you prefer and if you're OK with its impact on battery. But for many, it's a way to avoid picking up your phone every time you want to check something.

If you want to utilize Always-On Display but your Lock Screen continues to turn off, there are several potential causes, thankfully paired with solutions. First, note that not all iPhones are capable of the Always-On Display feature; the following models are:

The Always-On Display is enabled by default, but you can toggle it by going to Settings > Display & Brightness > Always On Display. Make sure it's enabled before continuing.

Some situations that cause Always-On Display to turn off are bound to happen throughout the day, but they're instances where you don't want to use the screen anyway. If your iPhone is face-down, obstructed from view, or not near a paired Apple Watch (typically because you've left the room), the feature will turn off. Make sure you've cleaned your iPhone's front-facing camera so it can see you. It may also shut off if you don't interact with your phone for long periods.

Other situations can be a bit more disruptive, but are still understandable: the display will turn off when connecting your iPhone to a CarPlay session to minimize driver distractions, and while using the Continuity Camera (to conserve battery).

While those causes of Always-On going dark can't be adjusted, two other common causes can: Low Power Mode and Focus modes. You can use the Control Center toggle to toggle Low Power Mode, or on an iPhone 15 and later:

On an iPhone 14 or older, the setting is found under the main Battery menu. On newer models, it may also be worth switching off Adaptive Power in the same Power Mode menu, as this can automatically switch Low Power Mode back on when you fall below 20 percent battery. It's up to whether you value the convenience of AOD or maximum battery life more.

By design, Always-On Display will not work while your iPhone is in Sleep Focus mode. To make sure Sleep Focus is off:

Tap Focus, then choose Sleep if it appears selected.

It's possible for the Health app to automatically turn on Sleep Focus at your set bedtime. To disable this:

Tap the three dots next to Sleep, then select Settings.

Scroll down to the section labeled Schedule and select Next Schedule.

Turn the toggle next to Schedule off, or choose Schedule and Options to adjust your schedule if preferred.

Other iPhone Focus modes let you select whether you want AOD to stay enabled. To toggle this:

Open your desired Focus Mode's settings using the steps above.

Scroll down to Focus Filters and select Add Filter

Under System Filters, select Always On Display and make sure it's turned on.

Failing this, it's worth toggling the Raise to Wake feature under Settings > Display & Brightness if your phone's screen is waking up too aggressively when you touch it to check the Always-On Display. Otherwise, restart your iPhone to up any temporary hiccups.

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