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Quest Apartment customers urged to check passports and licences after data breach

7NEWS
1 min read Rewritten in plain language
Show what we removed Rules applied: A2 D3×5 all 30 rules
  • Quest Apartments customers have been advised to check their passports and driver’s licences with authorities after identification numbers were among information compromised in a data breach.
  • The company at first told affected customers information dating from before June 2025, including names, email addresses and other contact details, had been accessed.
  • Affected customers were told in a text message forensic analysis had identified further categories of information involved in the incident.
  • Quest said 104,268 records containing a passport and/or driver’s licence number were affected, although it stressed no scanned copies of the identification documents were compromised.

4 sentences from our version of the report, chosen to cover it. Nothing here is written; every line is in the article below. How

Quest said 104,268 records containing a passport and/or driver’s licence number were affected.

Headline check

Headline as published: Quest Apartment customers urged to check passports and licences after major data breach

The one thing this headline claims is in the report.

Figures, names and quoted words in the headline, looked for in the report itself — not in the summary above. One claim in this headline could be checked, so this is a narrow pass and not a thorough one. How this is checked

Quest Apartments customers have been advised to check their passports and driver’s licences with authorities after identification numbers were among information compromised in a data breach.

The warning comes after Quest’s investigation into a data breach, first revealed in August, found more personal information had been exposed.

The company at first told affected customers information dating from before June 2025, including names, email addresses and other contact details, had been accessed.

The accommodation provider has now confirmed passport and driver’s licence numbers were among the additional information compromised, alongside credit card numbers, including CVV numbers, and other personal information.

Affected customers were told in a text message forensic analysis had identified further categories of information involved in the incident.

Information relating to 1,991,613 customers was affected in the breach.

Quest said 104,268 records containing a passport and/or driver’s licence number were affected, although it stressed no scanned copies of the identification documents were compromised.

Shortened to 1 minute of reading, this version reads 6.3 on the Niral Score.

You are reading our version, not theirs. This is 7NEWS's report shortened to its most important sentences, in plainer words, with verdicts and loaded words taken out. Plain description stays, and so do adjectives that carry a fact, such as "former" or "federal". The reporting, the facts and the quotations are theirs — quotations are never edited — and the indicators beside it measure this version. Hover or tap Adjectives to see every one left in the text.

How outlets headlined it

Each outlet's own headline. Struck through: the loaded words our version leaves out. Plainest first.

  • ABC News Quest tells customers to replace passports after security breach plain
  • The West Australian Quest Apartment Hotels customers urged to check passport and driver’s licence details after data breach plain
  • 7NEWS Quest Apartment customers urged to check passports and licences after major data breach 1 change

How each outlet filed it

Also covered by The West Australian. We hold only their summary of it, not the report, so there is nothing of theirs to measure here.

Outlet Niral ScoreAdjectivesSourcingSentimentHappiness
7NEWSas they published this story 10.1 9 82 -0.0 50.2
ABC News 7.8 6 86 -0.1 47.3
Mundane Readneutralized from ABC News 7.6 6 86 -0.1 47.3

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The same event elsewhere

2 other outlets filed this story. The scoreboard above is what they did differently.