Researchers say they recently found Google ads delivering a sophisticated tech support scam that freezes the screens of both Windows and Mac devices and displays messages urgently instructing them to phone a bogus call center.
From August 31 to September 14, security firm Netskope observed users from 619 customer organizations click on the malicious ads, although none of them were scammed because Netskope blocked the content.
Netskope tracked more than 250 Google Ads campaign IDs across at least 284 publisher sites.
Combined with their need to get things done quickly and the difficulty of navigating the web, this lack of awareness makes a sizable portion of users prime targets.
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Researchers say they recently found Google ads delivering a sophisticated tech support scam that freezes the screens of both Windows and Mac devices and displays messages urgently instructing them to phone a bogus call center.
The ads were displayed all over the web, including on high-traffic maps, weather, real-estate, document-hosting, and sports sites. Users who called the number were then urged to pay fees, grant remote access to their devices, or divulge personal information. From August 31 to September 14, security firm Netskope observed users from 619 customer organizations click on the malicious ads, although none of them were scammed because Netskope blocked the content.
About 62 percent of the organizations were based in the US, with Japan and Australia accounting for the Nos. 2 and 3 spots. Since the firm has visibility into only a small sliver of Internet activity, the number of people exposed to the ads—including those who fell victim to it—is likely much higher. Netskope tracked more than 250 Google Ads campaign IDs across at least 284 publisher sites.
By now, many people, including a fair number of readers of this site, ridicule and shame people who fall for such scams. Combined with their need to get things done quickly and the difficulty of navigating the web, this lack of awareness makes a sizable portion of users prime targets.
Further making the scam convincing, the software kit that delivers the fake warnings is designed to be stealthy and closely mimic the signs of a real infection.
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