The PYMNTS study found 87 million consumers, or one-third of US shoppers, had used a digital wallet online in the prior 30 days. 21 percent of consumers in the US had abandoned an online purchase in the 30 days before being surveyed by PYMNTS, 47 percent of whom wanted to use a digital wallet.
Online retailers that don't support digital wallets are losing Gen Z customers
Summarized version
Digital wallets were used in 40 percent of online purchases in 2025 and 17 percent of in-store spending, according to a study from payment technology firm Global Payments.
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| Outlet | Niral Score |
|---|---|
| Engadgetas they published this story | 14.7 |
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