Capita promised AI and automation, but the takeover brought a glitchy online portal. Outsourcer admits service remains below expectations after missed recovery deadline. The UK's public spending watchdog is investigating the troubled transfer of the Civil Service Pension Scheme to Capita.
United Kingdom
UK spending watchdog opens investigation into Capita's pension outcome
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Headline as published: UK spending watchdog opens investigation into Capita's pension fiasco
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| Outlet | Niral Score |
|---|---|
| The Registeras they published this story | 89.6 |
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